Customer Service – Intermediate Live Training
Take your customer service skills to the next level with advanced techniques and real-world practice. Perfect for professionals ready to handle complex scenarios and lead service excellence.
Course Overview
Who it's for
Experienced customer service professionals looking to advance their skills and handle complex scenarios
Format
Live on Zoom with interactive sessions, includes replay access for 30 days
What you'll learn
Advanced customer service techniques, complex problem resolution, and professional communication skills
Your Instructor
Deborah Joseph
RFT Academy
Senior Trainer
Training Sessions
Complete 5-session training series
Schedule Your Training Sessions
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Training Session Scheduler
Schedule your 5 training sessions
Training session is 3 hours • Available weekdays & weekends
Timezone: Your Local Time (automatically detected)
Training Requirements
- Stable internet connection for Zoom sessions
- Quiet environment for interactive participation
- Note-taking materials (digital or physical)
- Basic customer service experience (1+ years recommended)