Customer Service – Intermediate Live Training

Take your customer service skills to the next level with advanced techniques and real-world practice. Perfect for professionals ready to handle complex scenarios and lead service excellence.

Course Overview

Who it's for

Experienced customer service professionals looking to advance their skills and handle complex scenarios

Format

Live on Zoom with interactive sessions, includes replay access for 30 days

What you'll learn

Advanced customer service techniques, complex problem resolution, and professional communication skills

5 sessions • Intermediate level

Your Instructor

Deborah Joseph

RFT Academy

Senior Trainer

Training Sessions

Duration: 3 hours
Live on Zoom
Includes replay
₦30,000

Complete 5-session training series

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Training Session Scheduler

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Training session is 3 hours • Available weekdays & weekends

Timezone: Your Local Time (automatically detected)

Training Requirements

  • Stable internet connection for Zoom sessions
  • Quiet environment for interactive participation
  • Note-taking materials (digital or physical)
  • Basic customer service experience (1+ years recommended)